Overselling, again
Inventory lives in three places, syncs nowhere, and the customer finds out after they've paid. Refund, apology, lost repeat buyer.
E-commerce & retail ops
Your storefront grew. Your back office didn't.
Order management, inventory sync, pricing, and returns — the unglamorous systems that decide whether growth is profitable or just busy.
The problems that bring people to us.
Order processing by hand
Orders get exported, retyped, and copy-pasted between shop, warehouse, and accounting. Every sale costs someone ten minutes.
Price changes take days
A supplier updates prices on Monday; your channels catch up Thursday. Margin quietly leaks in between.
Returns are a black hole
No status, no automation, no data. Support drowns, customers churn, and nobody knows what returns actually cost.
Systems that do the work, not demos of them.
Order management
One flow from checkout to fulfillment: routing, splitting, exceptions. No exports, no retyping.
Inventory sync
Real-time stock across your store, marketplaces, and warehouse. Sell what you have — once.
Pricing & promotions
Rule-based price updates across channels, supplier price ingestion, margin guardrails built in.
Returns workflows
Self-service returns, automated labels and refunds, and data on what's coming back and why.
ERP & 3PL integrations
Your shop, ERP, PIM, warehouse, and accounting finally telling each other the truth.
Custom storefronts
Headless or traditional builds for when the template becomes the ceiling — speed, SEO, and a checkout that converts.
Are we your people?
You're in the right place if…
- You're doing real volume, and ops pain is now the growth ceiling
- You can name the metric to fix: oversell rate, fulfillment time, hours per week on manual work
- You want systems that fit your operation, not another app subscription
- Margin matters more to you than vanity GMV
We're not the partner if…
- You're a pre-launch store looking for a €2k theme tweak
- You want someone to "run your marketing"
- You're testing dropshipping with no volume yet
- You need an agency on retainer to make banners
Asked on every first call.
We're on Shopify / WooCommerce / custom — does that matter?
Not much. The platform runs the storefront; the pain is usually behind it — orders, inventory, pricing, returns. We integrate with whatever you run and only touch the storefront when it's genuinely the bottleneck.
When is custom software worth it versus marketplace apps?
Apps are fine until you're paying for five of them, they don't talk to each other, and your team fills the gaps manually. We usually automate around your stack first; custom replaces apps only where the math clearly wins.
Can you work with our warehouse or 3PL?
Yes — that's usually the most important integration. APIs where they exist, CSV or EDI where they don't, and monitoring so a silent sync failure doesn't become Monday's oversell.
What's a sensible first project?
Whatever leaks the most margin or hours — often inventory sync or order automation. A Discovery Sprint maps it, prices it, and gives you a payback estimate before you commit to a build.
Start a conversation.
Tell us about your project. We read every message and reply within one business day.